COVID-19 Updates

Due to the current uncertainty of future travel surrounding COVID-19, we have modified our regular cancellation policies. If there are, for example, regulations restricting travel to the Austrian Tyrol, your booking is eligible for a free cancellation. We will clearly communicate all cancellation policies prior to confirming any booking, so you can be confident with your plans and book worry-free. Please send us an email or call us if you still have questions.

We are excited for you to stay with us at m3 Hotel. In the meantime, take care and stay safe! 

Cancellation policy modifications (applicable for all 2021-2022 winter reservations)

  • Cancellations made thirty (30) nights prior to arrival incur no penalty.
  • If cancellation is made between thirty (30) and one (1) nights prior to arrival, we will charge you 80% of the full reservation value. 
  • No shows, late check-ins & early check-outs are responsible for payment of the entire reservation value.


Guests are eligible for a free cancellation if any of the following reasons hold true:

  • If you must cancel your booking or depart earlier because travel restrictions and quarantine requirements are in place after returning from the Tyrol or Austria
  • If Government restrictions do not permit you to travel to Austria or prevent you from staying in Austria
  • If the Government orders the hotel to shut down
  • If the Government orders border closures and/or lockdown-type restrictions in Austria

We recommend purchasing travel insurance for protection in the event of unexpected circumstances, including those in relation with COVID-19, which would impede travel.

Our Enhanced Health & Safety Measures

  • Physical Distancing
    Please respect other guests’ space and allow for appropriate distance.
  • Arrival
    Warm welcomes while keeping our distance: You’ll be greeted with warmth and a smile instead of a handshake.
  • Hygiene
    We acknowledge that hygiene and cleanliness are the single most important priorities in creating a safe and comfortable guest experience during these uncertain times. That’s why we have increased our already rigorous cleaning regimens and protocols. The frequency of cleaning and sanitizing by our housekeeping team has been intensified in all public spaces, such as our spa, rooms, and restaurant, with an emphasis on frequent contact surfaces.
  • Fresh Air
    Now more than ever, we all need to slow down, breathe, and take in the beauty and majesty of Mother Nature itself. Escape to the Arlberg Area mountains and unwind at the m3.
  • m3 & mali Staff
    All team members are fully vaccinated. As an additional precaution, our staff is regularly tested for COVID-19.
  • Please Respect Each Other
    We are hiking this trail together! Welcoming, safeguarding and taking care of each other is at the very heart of what we do and who we are.